AI-Driven CRM Architect for Salesforce & HubSpot (Remote)

Syntas; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Fully remote work

Learning budget $3,000

Home office stipend $1,000

401(k) with company match

Unlimited PTO

Job summary

Syntas is seeking a CRM Solutions Architect to lead the design and implementation of advanced CRM systems that power revenue teams. You will architect Salesforce and HubSpot solutions that go beyond basic configuration, blending AI-powered automation, custom development, and deep integrations to enable smarter customer management.

The role spans discovery to post-launch optimization, collaborating with CROs and technology teams, mentoring developers, and delivering scalable, governance-driven

Qualifications

• 6+ years of CRM implementation experience with deep expertise in Salesforce and/or HubSpot.
• Salesforce certifications required: Administrator, Platform Developer I; preferred: Architect-level certifications
• Strong Apex development skills including triggers, batch processing, and Lightning Web Components
• Experience designing complex data models and implementing data migration strategies
• Understanding of Salesforce platform limits, governor limits, and performance optimization techniques
• Experience with integration patterns including REST/SOAP APIs, middleware platforms, and event-driven architectures
• Familiarity with AI/ML concepts and ability to integrate LLM-based features into CRM workflows
• Strong SQL skills and experience with reporting, dashboards, and analytics implementations
• Understanding of B2B sales and marketing processes, pipeline management, and revenue operations
• Excellent communication and presentation skills for client-facing architectural discussions
• Experience leading technical teams and mentoring junior developers
• Consultative mindset with ability to translate business requirements into technical solutions

Responsibilities

• Lead technical discovery and requirements gathering for CRM implementation and enhancement projects
• Design comprehensive CRM solution architectures that address client business requirements and scale with growth
• Architect Salesforce solutions including custom objects, fields, relationships, automation, and security models
• Configure and customize HubSpot implementations across Marketing, Sales, Service, and Operations Hubs
• Develop custom Salesforce applications using Apex, Lightning Web Components, and platform APIs
• Integrate AI capabilities into CRM platforms for automation, personalization, and predictive analytics
• Design and implement integration patterns connecting CRM to external systems using APIs, middleware, and ETL tools
• Create data models and migration strategies for CRM implementations and platform transitions
• Establish governance frameworks including user management, security, and change control processes
• Mentor junior developers and consultants on CRM best practices and technical implementation
• Present architectural recommendations to client stakeholders and guide technical decision-making
• Document solution designs, integration specifications, and operational procedures for client teams
• Stay current with Salesforce and HubSpot platform updates, new features, and ecosystem developments

Skills

CRM implementation

Apex development

SQL skills

Communication

Mentoring

Integration patterns

Data modeling

Education

Salesforce certifications

Tools

Gearset

Copado

Zapier

MuleSoft

DocuSign

PandaDoc

Job description

Syntas is seeking a CRM Solutions Architect to lead the design and implementation of advanced CRM systems that power revenue teams. You will architect Salesforce and HubSpot solutions that go beyond basic configuration, blending AI-powered automation, custom development, and deep integrations to enable smarter customer management.

The role spans discovery to post-launch optimization, collaborating with CROs and technology teams, mentoring developers, and delivering scalable, governance-driven