Remote CRM & Revenue Systems Architect

YO AI Labs; Chicago (IL); Remote; USD 83,000 - 138,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support revenue systems. This contractor role focuses on operational excellence across CRM and related platforms, evaluating real-world SaaS operations, and resolving data and process inconsistencies.

You will document system changes, create clear prompts for complex SaaS scenarios, and ensure governance across billing, CPQ, ticketing, and integrations.

Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

Dynamics 365

CRM administration

Data reconciliation

SQL

APIs

Data modeling

SaaS operations

Cross-system governance

Job description

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support revenue systems. This contractor role focuses on operational excellence across CRM and related platforms, evaluating real-world SaaS operations, and resolving data and process inconsistencies.

You will document system changes, create clear prompts for complex SaaS scenarios, and ensure governance across billing, CPQ, ticketing, and integrations.