Remote CRM & Revenue Systems Admin (Salesforce/HubSpot)

YO AI Labs; New York (NY); Remote; USD 83,000 - 124,000; Full time

Job summary

YO AI Labs is seeking a seasoned Salesforce/HubSpot Administrator to support revenue systems in a primarily remote engagement. You will audit and optimize CRM and connected revenue platforms, reconcile data, and document operational decisions to improve system performance for SaaS environments.

You will evaluate real-world CRM operations, address data and process inconsistencies, and craft clear prompts and governance guidance to ensure scalable, accurate automation across billing, CPQ, and

Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM administration

Data reconciliation

SQL

APIs

Project leadership

SaaS environments

Documentation

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Job description

YO AI Labs is seeking a seasoned Salesforce/HubSpot Administrator to support revenue systems in a primarily remote engagement. You will audit and optimize CRM and connected revenue platforms, reconcile data, and document operational decisions to improve system performance for SaaS environments.

You will evaluate real-world CRM operations, address data and process inconsistencies, and craft clear prompts and governance guidance to ensure scalable, accurate automation across billing, CPQ, and