AI-Driven Creative Operations Lead

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

United States Digital Space LLC is seeking a Creative Operations Lead in San Francisco, CA. This hybrid role drives creative resourcing, budget management, and studio operations across internal teams, contractors, and agencies, balancing ongoing campaigns with fast-moving launches.

You will design staffing plans, optimize capacity, and build AI-enabled workflows to accelerate production while maintaining craft and quality. Relocation assistance is available.

Responsibilities

• Own creative resourcing and studio operations across internal teams, contractors, and agencies, matching the right skills and capacity to each project.
• Build and run practical capacity planning and staffing systems that balance durable campaign work with fast-moving launches and new requests.
• Partner with Strategy & Operations as briefs take shape to assess creative effort, dependencies, and readiness, then translate priorities into clear staffing and production plans.
• Find inventive solutions to tight resource constraints: adjust scope, add specialist capacity, sequence or batch work, and identify opportunities to reuse assets or enable self-service.
• Partner with producers to keep delivery moving, anticipate bottlenecks, and resolve staffing, review, and handoff issues before they put quality or timelines at risk.
• Manage agency capacity and assignments with creative leadership and producers, setting clear expectations for scope, timing, costs, and quality.
• Manage the studio’s creative resourcing budget within agreed funding, balancing agency fees, contractor spend, and internal capacity. Forecast costs and commitments, surface risks early, and recommend changes to the resource mix or scope in partnership with Business Operations.
• Protect creative focus and craft by matching production investment to the work and making tradeoffs clear to partners.
• Build and continually improve AI-enabled tools and workflows that make briefing, production, adaptation, and self-service faster and more effective, with appropriate creative review.
• Use delivery data and team feedback to improve throughput, reduce rework, and make the studio’s pace more sustainable.

Job description

United States Digital Space LLC is seeking a Creative Operations Lead in San Francisco, CA. This hybrid role drives creative resourcing, budget management, and studio operations across internal teams, contractors, and agencies, balancing ongoing campaigns with fast-moving launches.

You will design staffing plans, optimize capacity, and build AI-enabled workflows to accelerate production while maintaining craft and quality. Relocation assistance is available.