AI-Driven Creative Ops Manager

HH Global Group; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

HH Global is seeking a results-driven operations lead to enhance the embedded Scaled Creative Production (SCP) studio for a major tech client. You will drive AI-first workflow improvements, oversee cross-functional processes from brief to delivery, and manage pipelines using tools like Asana to accelerate asset delivery across markets.

The role requires strong coordination, brand compliance, QC expertise, and the ability to balance speed with quality.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• Experience in creative operations and production management in a client-facing environment.
• Proven expertise in establishing, managing and optimizing complex creative workflows for multiple channels.
• Proven expertise in QC and brand compliance.
• Experience integrating automation tools into the creative process.
• Proficiency with project management software (Asana, Workfront, Smartsheet).
• Strong analytical and reporting skills on output and cost efficiency.
• Excellent organizational and communication skills.
• Experience managing a Digital Asset Management (DAM) system.
• Familiarity with Adobe Creative Suite and Google Workspace.

Responsibilities

• Lead an AI-first strategy across creative workflows to accelerate asset delivery.
• Establish and maintain end-to-end operational processes from brief to delivery.
• Manage project pipelines (intake, prioritization, resourcing, tracking) via tools like Asana.
• Build production timelines and mitigate potential delays.
• Forecast capacity risks based on project volume and complexity.
• Leverage generative AI and multi-agent workflows to optimize production and ensure consistency.
• Streamline team processes and assist with onboarding documentation.
• Allocate internal, vendor, and freelancer resources for optimal performance.
• Oversee the execution and delivery of multiple creative projects simultaneously.
• Develop project plans and track progress against timelines.
• Identify and mitigate risks to project success.
• QC all outputs and minimize errors in final output.
• Manage internal systems for time and effort tracking to inform future planning.

Skills

Creative operations

Production management

Workflow optimization

QC & brand compliance

Automation tools integration

Asana proficiency

Workfront proficiency

Smartsheet proficiency

DAM management

Adobe Creative Suite

Google Workspace

Client-facing experience

Data analysis & reporting

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Asana

Workfront

Smartsheet

DAM system

Adobe Creative Suite

Google Workspace

Job description

HH Global is seeking a results-driven operations lead to enhance the embedded Scaled Creative Production (SCP) studio for a major tech client. You will drive AI-first workflow improvements, oversee cross-functional processes from brief to delivery, and manage pipelines using tools like Asana to accelerate asset delivery across markets.

The role requires strong coordination, brand compliance, QC expertise, and the ability to balance speed with quality.