AI-First Creative Operations Lead

HH Global Group; Chicago (IL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Performance bonus

Comprehensive benefits

Job summary

HH Global is seeking a Senior Creative Operations Manager to drive AI-first workflows across a fast-paced, multi-market studio. You will lead operational processes from brief to delivery, manage pipelines in Asana or similar tools, and ensure top-tier QC and brand compliance while optimizing costs.

You will collaborate with clients and internal stakeholders, oversee multiple projects, and implement automation to improve productivity and scale across regions.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Experience in creative operations & production management for client-facing or in-house teams.
• Proven ability to establish and optimise complex creative workflows across channels.
• Proven QC and brand compliance expertise.
• Experience integrating automation tools into the creative process.
• Expert-level proficiency with project management software (Asana, Workfront, Smartsheet).
• Strong analytical and cost-efficiency reporting capabilities.
• Outstanding organization and attention to detail; strong communication with stakeholders.
• Experience managing a Digital Asset Management (DAM) system.
• Familiarity with Adobe Creative Suite and Google Workspace.

Responsibilities

• Oversee execution and delivery of multiple creative projects across channels.
• Develop plans and timelines; track progress and mitigate risks.
• Forecast capacity and manage resourcing; optimize production throughput.
• Lead AI-first workflow improvements and asset delivery acceleration.
• QC all outputs to minimize errors and ensure brand compliance.
• Manage client-facing communications and onboarding documentation.
• Track time and cost data to inform future planning and budgeting.

Skills

Creative operations

Production management

QC & brand compliance

Automation integration

Asana/Workfront/Smartsheet

Analytics & reporting

DAM management

Adobe Creative Suite

Google Workspace

Excellent communication

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Asana

Workfront

Smartsheet

DAM

Adobe Creative Suite

Job description

HH Global is seeking a Senior Creative Operations Manager to drive AI-first workflows across a fast-paced, multi-market studio. You will lead operational processes from brief to delivery, manage pipelines in Asana or similar tools, and ensure top-tier QC and brand compliance while optimizing costs.

You will collaborate with clients and internal stakeholders, oversee multiple projects, and implement automation to improve productivity and scale across regions.