AI-Driven Campaign Experience Specialist

102 Yahoo Inc.; United States; Hybrid; USD 70,000 - 146,000; Full time

Benefits offered by this job

401k

Backup childcare

Education stipends

Job summary

Yahoo Advertising is seeking a Client Experience Specialist to drive seamless execution across brand and performance campaigns for Retail, QSR, CPG, Pharma, and Health verticals. You will manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis with a proactive, AI-enabled approach.

You’ll collaborate with Sales and Channel Partnership teams, leverage enterprise AI tools to draft updates, and create scalable reporting for partners.

Qualifications

• 2+ years in digital campaign management, media operations, digital media planning, or client service.
• Experience with digital media formats and buying models (display, video, native, sponsorships).
• Proficient with core ad tech platforms including Google Ad Manager, DSPs, Salesforce and advanced Excel/Sheets.
• Strong written and verbal communication with ability to translate data into client-ready updates.
• Experience using generative AI tools to draft communications, summarize data, or automate workflows.
• Ability to validate AI-generated content for numerical accuracy and brand compatibility.

Responsibilities

• Own client success for assigned accounts, coordinating with Account Directors on timelines, assets, and expectations.
• Oversee campaign lifecycles from inventory reservation to final billing, monitor pacing and delivery with Ad Ops and tech support.
• Support proactive media planning and revisions with cross-functional teams across direct IO and programmatic paths.
• Use AI tools to draft performance summaries and reports, verifying outputs against source data.
• Identify repetitive tasks and apply AI-assisted workflows and automation to boost speed and accuracy.
• Collaborate across ad ops, billing and product support to resolve issues and maintain client updates.

Skills

Digital campaign management

Client service

Analytical mindset

Tools

Google Ad Manager

DSPs

Salesforce

Excel/Google Sheets

Job description

Yahoo Advertising is seeking a Client Experience Specialist to drive seamless execution across brand and performance campaigns for Retail, QSR, CPG, Pharma, and Health verticals. You will manage day-to-day planning, launch coordination, delivery pacing, and post-campaign analysis with a proactive, AI-enabled approach.

You’ll collaborate with Sales and Channel Partnership teams, leverage enterprise AI tools to draft updates, and create scalable reporting for partners.