AI-Driven AR Strategy & Deployment Lead

Monk; New York (NY); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Equity

Medical coverage

Flexible PTO

Dinner stipend

Office in Flatiron

Job summary

Monk, an AI-native accounts receivable platform in New York, is seeking a Strategy and Operations Lead to own customer outcomes end to end. You will lead deployments in partnership with Engineering and Operations and work inside a customer's finance team as a trusted advisor.

You will design and ship AI-driven strategies, deliver bespoke demos, map billing workflows to agent workflows, own KPIs, and partner with our team to expand value and renewals across multiple customers.

Qualifications

• 4+ years at a top-tier management consultancy or investment bank, or a comparable high-ownership operating role.
• Exceptional communication and executive presence. You can hold the room with a CFO, CEO, and Head of Accounting.
• Stellar presentation skills, including demos, slides, memos and on the spot whiteboard presentations.
• Strong analytical and structured problem-solving instincts. You break ambiguous problems into solvable pieces and drive them to a number.
• High agency and resilience. You own the outcome, manage scope, and do whatever it takes to make our Customers win.

Responsibilities

• Act as a strategic advisor to CFOs, controllers, and AR leaders. Drive their AR strategy and make the value explicit in their language.
• Own the full deployment lifecycle for a book of Customers, from scoping through go-live through ongoing optimization and expansion.
• Establish yourself as a trusted advisor and expert in deploying AI to solve revenue-related challenges.
• Go on-site and lead custom product demonstrations and working sessions.
• Map each Customer's AR process in detail (collections, cash app, disputes, vendor portals, edge cases) and translate it into agent workflows, escalation policies, and playbooks.
• Own the Customer's KPIs and report against them. Surface expansion and drive renewals off demonstrated outcomes.
• Be the Customer's voice internally. Feed insights back to Engineering to shape the product roadmap

Skills

Strategy & operations

Executive presence

Communication

Presentation skills

Analytics

Hands-on with software

Bias to action

Job description

Monk, an AI-native accounts receivable platform in New York, is seeking a Strategy and Operations Lead to own customer outcomes end to end. You will lead deployments in partnership with Engineering and Operations and work inside a customer's finance team as a trusted advisor.

You will design and ship AI-driven strategies, deliver bespoke demos, map billing workflows to agent workflows, own KPIs, and partner with our team to expand value and renewals across multiple customers.