AI-Driven Account Partner Director, Professional Services

salesforce.com, inc.; Town of Texas (WI); Presencial; USD 156 000 - 244 000; Tempo integral

Resumo da oferta

Salesforce.com, inc. seeks a Sr. Account Partner / Account Partner Director for Professional Services in Manufacturing. You will own PS relationships for strategic accounts, drive bookings, and shape engagement strategies across License Sales, Solution/Delivery, and Customer Success to deliver AI-enabled transformations.

You will coordinate cross-functional teams, build executive credibility, identify PS opportunities, and expand services revenue while ensuring on-time, on-budget delivery.

Qualificações

• Experience leading agentic/AI, customer experience, digitization, or sales/service/marketing transformation pursuits, with a bias towards rapid delivery of outcomes using AI-driven approaches.
• Experience selling and/or delivering Professional Services in a Salesforce ecosystem or GSI environment.
• Proven ability to act as a trusted advisor and strategic services seller with a track record of exceeding bookings/quota targets.
• Strong sales process discipline: forecasting rigor, deal progression, and executive-level client engagement.

Responsabilidades

• Own bookings and pipeline growth on assigned strategic accounts - driving deal strategy, forecasting, and closing to hit quota.
• Lead and coordinate the end-to-end customer relationship, acting as the connective tissue between the Customer, License Sales, Solution/Delivery, and Customer Success teams.
• Build executive credibility with customer senior business and IT stakeholders to shape transformation strategy - influencing and aligning on ambitious digital and AI/agentic initiatives, not just reacting to them.
• Drive the identification, qualification, and closure of Professional Services opportunities including implementation and advisory engagements.
• Coordinate across License Sales, Product/Solution, and Customer Success teams - driving alignment through influence and relationship strength without formal authority - to run unified account pursuits.
• Proactively spot risk across active engagements and partner with delivery leadership to ensure successful project execution, customer satisfaction, and on-time/on-budget delivery.
• Identify and pursue expansion opportunities within existing accounts, deepening the Salesforce footprint and growing services revenue.
• Represent the voice of the customer internally, advocating for resources, prioritization, and solutions that drive customer success.
• Maintain a strong, current understanding of manufacturing industry trends, Salesforce platform capabilities (including AI, Data Cloud, and Agentforce), and how they apply to customer business outcomes.

Conhecimentos

Agentic/AI transformation

Executive engagement

Sales strategy

Forecasting discipline

Descrição da oferta de emprego

Salesforce.com, inc. seeks a Sr. Account Partner / Account Partner Director for Professional Services in Manufacturing. You will own PS relationships for strategic accounts, drive bookings, and shape engagement strategies across License Sales, Solution/Delivery, and Customer Success to deliver AI-enabled transformations.

You will coordinate cross-functional teams, build executive credibility, identify PS opportunities, and expand services revenue while ensuring on-time, on-budget delivery.