AI Customer Engineering Lead - Cloud Solutions

Google LLC; Los Angeles (CA); On-site; USD 192,000 - 267,000; Full time

Benefits offered by this job

Equity

Job summary

Google Cloud seeks an AI Customer Engineering Manager to lead a team delivering AI outcomes for Strategic ISVs, partnering with sales to craft technical go-to-market plans and drive high-impact AI migrations and adoption.

You will foster technical excellence across architecture, delivery, and consumption of Google Cloud AI products, guiding senior customers toward scalable AI solutions and business impact.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in leadership (e.g., people management, team lead, mentorship, coaching).
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), machine learning, or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience with technical conversations, demos, prototyping, or workshops with customers.

Responsibilities

• Lead a team of AI experts responsible for delivering AI outcomes from discovery to deployment for Strategic ISV accounts.
• Partner with AI sales and account teams to build AI tech strategies for focused accounts.
• Identify market trends and customer use cases to drive demos, PoCs, and prioritize opportunities for Forward Deployment Engineers.
• Develop trusted technical advisor relationships with senior stakeholders at customers and advocate adoption of Google AI products.
• Balance technical leadership with operational excellence; oversee prototyping, PoCs, and AI integration architectures.

Skills

Leadership

AI orchestration

Customer engagement

Demos & workshops

AI/ML fundamentals

Prototyping

Education

Bachelor's degree or equivalent practical experience

Master's degree in CS/Engineering/Mathematics

Tools

LangGraph

CrewAI

AutoGen

Job description

Google Cloud seeks an AI Customer Engineering Manager to lead a team delivering AI outcomes for Strategic ISVs, partnering with sales to craft technical go-to-market plans and drive high-impact AI migrations and adoption.

You will foster technical excellence across architecture, delivery, and consumption of Google Cloud AI products, guiding senior customers toward scalable AI solutions and business impact.