AI Outcomes Architect & Delivery Lead

Google LLC; Seattle (WA); Presencial; USD 152.000 - 221.000; Jornada completa

Descripción de la vacante

Google Cloud is hiring an AI Outcome Customer Engineer in our GTM AI Tech org. You’ll act as an enterprise architect, debugging expert, and delivery manager, shaping solutions through adoption and rapid activation while integrating into the customer's IT ecosystem.

You will collaborate with pre- and post-sales teams, align with Forward Deployed Engineering, and influence product directions through field feedback.

Formación

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsabilidades

• Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Conocimientos

Cloud native architecture

Customer-facing experience

Technical delivery strategies

System design

Code reading (Java, C++, Python)

Orchestration frameworks

Enterprise integrations

Educación

Bachelor’s degree or equivalent practical experience

Herramientas

LangGraph

AutoGen

CrewAI

APIs

ECMs

Identity management

Descripción del empleo

Google Cloud is hiring an AI Outcome Customer Engineer in our GTM AI Tech org. You’ll act as an enterprise architect, debugging expert, and delivery manager, shaping solutions through adoption and rapid activation while integrating into the customer's IT ecosystem.

You will collaborate with pre- and post-sales teams, align with Forward Deployed Engineering, and influence product directions through field feedback.