AI Customer Engineering Lead, Cloud for ISVs

Google; Sunnyvale (CA); Vor Ort; USD 192.000 - 267.000; Vollzeit

Benefits dieser Stelle

Equity

Bonus target

Benefits

Zusammenfassung

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade AI solutions and tools that help developers build more sustainably.

We work with customers in over 200 countries to drive growth and solve critical business problems. As an AI Customer Engineering Manager, you will lead a team delivering AI outcomes from discovery to deployment for Strategic ISVs, partnering with AI sales and account teams to craft aggressive AI

Qualifikationen

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in leadership (e.g., people management, team lead, mentorship, coaching).
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), machine learning, or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience with technical conversations, demos, prototyping, or workshops with customers.

Aufgaben

• Lead a team of Customer Engineers focused on Strategic ISVs. Drive team culture, develop deep AI expertise, and foster a culture to deliver value to our customers.
• Partner with Sales to develop technical go-to-market strategies and joint co-innovation plans, focusing on advanced AI workload adoption and repeatable ISV solution development.
• Drive technical wins across the ISV ecosystem. Foster strategic relationships with Product to understand future roadmaps, resolve technical roadblocks, and provide critical feedback loops.
• Develop trusted technical advisor relationships with senior stakeholders at our customers, act as their executive sponsor and advocate their adoption of Google AI products and services.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings, providing insight into achieving technical wins and migration strategies with strategic ISVs. Oversee domain-specific prototyping, proofs-of-concept, and AI integration architectures.

Kenntnisse

Cloud architecture

Leadership

AI agent orchestration

Customer-facing demos/workshops

Ausbildung

Bachelor's degree

Master's degree (preferred)

Tools

LangGraph

CrewAI

AutoGen

Jobbeschreibung

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade AI solutions and tools that help developers build more sustainably.

We work with customers in over 200 countries to drive growth and solve critical business problems. As an AI Customer Engineering Manager, you will lead a team delivering AI outcomes from discovery to deployment for Strategic ISVs, partnering with AI sales and account teams to craft aggressive AI