AI & CRM Operations Analyst

bethel-university-staff; Saint Paul (MN); On-site; USD 59,600 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Generous time off package

Job summary

Bethel University in Saint Paul, Minnesota, is looking for an Operations Analyst to join the Enrollment Management Operations team. The role involves managing AI and CRM technologies, ensuring effective operations for staff and students, and providing user support. A Bachelor’s Degree is required, along with the ability to quickly adapt to new software.

Key responsibilities include troubleshooting AI and CRM issues and collaborating on projects that enhance the enrollment process.

Qualifications

• Demonstrated ability to quickly learn and administer new software applications.
• Comfortable configuring within CRM environments and AI interfaces.

Responsibilities

• Manage and optimize AI instances for accessibility and performance.
• Serve as the primary contact for functional CRM issues.
• Collaborate on special projects for enrollment operations.

Skills

Learning new software applications

Troubleshooting

Salesforce CRM

AI tools

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Bethel University in Saint Paul, Minnesota, is looking for an Operations Analyst to join the Enrollment Management Operations team. The role involves managing AI and CRM technologies, ensuring effective operations for staff and students, and providing user support. A Bachelor’s Degree is required, along with the ability to quickly adapt to new software.

Key responsibilities include troubleshooting AI and CRM issues and collaborating on projects that enhance the enrollment process.