Senior Enrollment Operations Leader: Strategy & CRM

Illinois Institute of Technology; Chicago (IL); On-site; USD 100,000 - 112,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Illinois Institute of Technology is seeking a Senior Director of Enrollment Operations to lead the operational strategy for enrollment services. The role oversees the entire enrollment lifecycle, focusing on process improvements and data-driven decision-making to achieve institutional goals.

The ideal candidate will have a Master's degree and 8+ years of experience in enrollment operations. Proficiency in CRM systems and exceptional leadership abilities are essential. Competitive benefits are offered.

Qualifications

• Minimum of 8+ years of progressive leadership experience in admissions or enrollment operations.
• Demonstrated success in managing teams and improving enrollment-related business processes.
• Proficiency in CRM systems and data management tools.

Responsibilities

• Develop and execute an operational roadmap aligned with institutional goals.
• Supervise and mentor multi-functional teams.
• Lead the development of standard operating procedures for admissions processing.

Skills

Leadership

Strategic planning

Communication

Data management

Enrollment analytics

Education

Master’s degree in higher education administration, business administration, or related field

Tools

Slate Technolotions

Student information systems

Job description

Illinois Institute of Technology is seeking a Senior Director of Enrollment Operations to lead the operational strategy for enrollment services. The role oversees the entire enrollment lifecycle, focusing on process improvements and data-driven decision-making to achieve institutional goals.

The ideal candidate will have a Master's degree and 8+ years of experience in enrollment operations. Proficiency in CRM systems and exceptional leadership abilities are essential. Competitive benefits are offered.