Admissions Operations Specialist

Bethel University; Mishawaka (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Bethel University in Mishawaka, Indiana, invites applications for a full-time Admission Operations Assistant to support the admissions office, data entry, and occasional front-facing duties during events.

The role emphasizes accurate data processing, CRM usage, and excellent customer service to prospective students and families. Spanish skills are a plus; familiarity with Office apps helps.

Qualifications

• Focus, highly organized, self-motivated, detail-oriented
• Adaptable to change and able to multitask efficiently
• Strong interpersonal communication skills; Spanish-speaking ability preferred but not required
• Experience with Slate CRM preferred but not required

Responsibilities

• Process daily application documents and manage data entry with care to maintain accurate records
• Utilize Slate CRM to assist counselors and prospective students with questions about documentation
• Handle phone, Teams, and email operations, routing inquiries to the appropriate staff
• Greet campus guests and provide information about campus visits and the admissions process
• Support student workers and assist with campus visits and special admissions events
• Maintain FERPA-compliant handling of student information
• Promote a welcoming, service-oriented environment for prospective students and families

Skills

Interpersonal communication

Organizational skills

Detail-oriented

Multitasking

Spanish language (preferred)

Tools

Slate CRM

MS Word

MS Excel

Database management

Job description

Bethel University in Mishawaka, Indiana, invites applications for a full-time Admission Operations Assistant to support the admissions office, data entry, and occasional front-facing duties during events.

The role emphasizes accurate data processing, CRM usage, and excellent customer service to prospective students and families. Spanish skills are a plus; familiarity with Office apps helps.