AI Cloud Account Manager — Retention & Growth

Coreweave; Los Angeles (CA); On-site; USD 165,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Flexible PTO

Catered lunches

Job summary

CoreWeave is seeking an Account Manager to own a portfolio of 15–30 active customer accounts across CoreWeave infrastructure and Weights & Biases software. You will drive retention, renewals, and expansion while coordinating with Solutions Architects and cross-functional teams to deliver outcomes.

The role focuses on building durable relationships with technical and business stakeholders, managing health metrics, and forecasting portfolio revenue to meet targets.

Qualifications

• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.
• Comfortable working across both infrastructure and SaaS/software motions.

Responsibilities

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion, and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate CoreWeave resources to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Skills

Account management

Sales

Renewals

Upsell

Cross-functional collaboration

Cloud/SaaS

Education

Bachelor's degree

Tools

CRM tools

Job description

CoreWeave is seeking an Account Manager to own a portfolio of 15–30 active customer accounts across CoreWeave infrastructure and Weights & Biases software. You will drive retention, renewals, and expansion while coordinating with Solutions Architects and cross-functional teams to deliver outcomes.

The role focuses on building durable relationships with technical and business stakeholders, managing health metrics, and forecasting portfolio revenue to meet targets.