Strategic Cloud Account Manager for AI Infrastructure

Weights & Biases; Seattle (WA); On-site; USD 165,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

Life Insurance

401(k)

Job summary

CoreWeave's Engaged Accounts team manages a book of 15–30 active customers across infrastructure and Weights & Biases software. You’ll own renewals, expansions, and cross-functional coordination to protect and grow recurring revenue.

The role requires 6+ years in software, cloud, or AI-related markets and a track record of driving retention and upsell. A bachelor’s degree or equivalent is expected; this is a full-time, on-site U.S. role with a competitive total rewards package.

Qualifications

• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.

Responsibilities

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion, and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Skills

Account management

Sales

Customer-facing

Renewals

Negotiation

Education

Bachelor’s degree or equivalent

Job description

CoreWeave's Engaged Accounts team manages a book of 15–30 active customers across infrastructure and Weights & Biases software. You’ll own renewals, expansions, and cross-functional coordination to protect and grow recurring revenue.

The role requires 6+ years in software, cloud, or AI-related markets and a track record of driving retention and upsell. A bachelor’s degree or equivalent is expected; this is a full-time, on-site U.S. role with a competitive total rewards package.