Strategic Cloud Account Manager for AI & Infra

Weights & Biases; Sunnyvale (CA); On-site; USD 165,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Flexible PTO

Paid Parental Leave

Tuition Reimbursement

Job summary

CoreWeave’s Engaged Accounts team manages a book of active, billing customers across infrastructure and Weights & Biases software. You will own day-to-day health, retention, renewal, and expansion for 15–30 accounts.

This role requires building durable, multi-threaded relationships with both technical and business stakeholders, negotiating expansions, and coordinating Solution Architects, specialists, and support to unlock growth.

Qualifications

• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.
• Comfortable working across both infrastructure and SaaS/software motions.
• Experience consistently meeting or exceeding revenue and retention goals.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Own and grow a portfolio of 15-30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion, and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate CoreWeave resources - Solutions Architects, Technical Solutions Managers, support, and product specialists - to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Skills

Account management

Sales strategy

Customer success

Negotiation

Relationship building

Education

Bachelor's degree or equivalent practical experience

Tools

CRM software

Weights & Biases software

Job description

CoreWeave’s Engaged Accounts team manages a book of active, billing customers across infrastructure and Weights & Biases software. You will own day-to-day health, retention, renewal, and expansion for 15–30 accounts.

This role requires building durable, multi-threaded relationships with both technical and business stakeholders, negotiating expansions, and coordinating Solution Architects, specialists, and support to unlock growth.