Account Manager (Engaged)

CoreWeave; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

CoreWeave is seeking an Account Manager to own a portfolio of 15-30 active billing customers spanning CoreWeave infrastructure and Weights & Biases software.

You will drive renewals and expansions, coordinate Solutions Architects and product specialists, and monitor usage trends to minimize churn while expanding recurring revenue across cloud and AI platforms.

Qualifications

• 5+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Familiarity with consumption- or usage-based revenue models.

Responsibilities

• Own and manage a portfolio of 15-30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Lead renewals and expansions, driving retention and revenue growth.
• Coordinate internal resources (Solutions Architects, Technical Solutions Managers, support) to resolve issues and unlock growth.
• Forecast and report portfolio revenue, renewals, and expansion pipeline against targets.
• Build durable, multi-threaded relationships across technical and business stakeholders.
• Monitor account health, usage, and consumption trends to reduce churn risk.

Skills

Sales

Account management

Customer facing

Relationship management

Renewals

Expansion revenue

Education

Bachelor's degree or equivalent

Job description

• CoreWeave's Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software
• The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists
• The Account Manager owns a portfolio of 15-30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software
• This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts
• This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions
• The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing
• Own and grow a portfolio of 15-30 billing customers across CoreWeave infrastructure and Weights & Biases software
• Drive expansion, and retention across your book, protecting and growing recurring revenue
• Identify, shape, negotiate, and close expansion opportunities within existing accounts
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk
• Orchestrate CoreWeave resources - Solutions Architects, Technical Solutions Managers, support, and product specialists - to resolve issues and unlock growth across your portfolio
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes

• Experience consistently meeting or exceeding revenue and retention goals
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion
• Comfortable working across both infrastructure and SaaS/software motions
• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets
• Demonstrated track record of driving retention, renewals, and expansion revenue
• Experience managing a book or portfolio of multiple active customer accounts simultaneously
• Bachelor's degree or equivalent practical experience
• You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes
• You can balance commercial rigor with strong relationship management across a high-volume book
• You naturally look around corners to find new ways to engage and support customers
• You are energized by using technology to solve meaningful business problems with customer impact
• Familiarity with consumption- or usage-based revenue models
• Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms
• Familiarity with large-scale compute, bare metal, inference, or AI platform offerings
• Experience managing both infrastructure and SaaS customers within the same book of business