Cloud AI Account Manager - Retention & Expansion

Weights & Biases; New York (NY); On-site; USD 165,000 - 205,000; Full time

Benefits offered by this job

Discretionary bonus

Equity awards

Medical, dental, and vision insurance

Job summary

CoreWeave, a leading AI infrastructure company, seeks an Account Manager to own a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. You will drive health, retention, renewals, and expansion while coordinating internal resources to ensure customer success and growth.

The role blends infrastructure and SaaS motions with a focus on renewals, upsell opportunities, and cross-functional collaboration.

Qualifications

• 6+ years of sales or account management experience.
• Experience managing a portfolio of multiple active accounts.
• Experience negotiating renewals and expansions.

Responsibilities

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate CoreWeave resources to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Skills

Sales

Account management

Customer-facing

Education

Bachelor’s degree

Job description

CoreWeave, a leading AI infrastructure company, seeks an Account Manager to own a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. You will drive health, retention, renewals, and expansion while coordinating internal resources to ensure customer success and growth.

The role blends infrastructure and SaaS motions with a focus on renewals, upsell opportunities, and cross-functional collaboration.