AI Agent Success Manager

Rise Technical; Miami (FL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity

Relocation support

Flexible PTO

Full medical

Training

Job summary

A dynamic technology company in Miami is seeking a Customer Success professional to manage AI agents for enterprise clients. The ideal candidate should possess a strong background in customer success, with experience in managing relationships and upselling. This role also requires familiarity with AI technologies and an understanding of how APIs work, providing a unique opportunity within a rapidly scaling GenAI startup. The position offers competitive compensation and in-office work, 5 days a week.

Qualifications

• Experience in enterprise customer success or client success.
• Strong background in customer-facing roles.
• Some familiarity with AI Agents or similar projects.

Responsibilities

• Manage AI agents for enterprise customers.
• Act as a relationship manager and upseller.
• Lead efforts to improve customer experience and product optimization.

Skills

Enterprise customer success experience

Customer-facing roles

Experience with AI Agents

Understanding of APIs

Strong presentation skills

Job description

A dynamic technology company in Miami is seeking a Customer Success professional to manage AI agents for enterprise clients. The ideal candidate should possess a strong background in customer success, with experience in managing relationships and upselling. This role also requires familiarity with AI technologies and an understanding of how APIs work, providing a unique opportunity within a rapidly scaling GenAI startup. The position offers competitive compensation and in-office work, 5 days a week.