AI Agent Success Manager

Rise Technical; Miami (FL); Sur place; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Equity

Relocation support

Flexible PTO

Full medical

Training

Résumé du poste

A dynamic technology company in Miami is seeking a Customer Success professional to manage AI agents for enterprise clients. The ideal candidate should possess a strong background in customer success, with experience in managing relationships and upselling. This role also requires familiarity with AI technologies and an understanding of how APIs work, providing a unique opportunity within a rapidly scaling GenAI startup. The position offers competitive compensation and in-office work, 5 days a week.

Qualifications

• Experience in enterprise customer success or client success.
• Strong background in customer-facing roles.
• Some familiarity with AI Agents or similar projects.

Responsabilités

• Manage AI agents for enterprise customers.
• Act as a relationship manager and upseller.
• Lead efforts to improve customer experience and product optimization.

Connaissances

Enterprise customer success experience

Customer-facing roles

Experience with AI Agents

Understanding of APIs

Strong presentation skills

Description du poste

A dynamic technology company in Miami is seeking a Customer Success professional to manage AI agents for enterprise clients. The ideal candidate should possess a strong background in customer success, with experience in managing relationships and upselling. This role also requires familiarity with AI technologies and an understanding of how APIs work, providing a unique opportunity within a rapidly scaling GenAI startup. The position offers competitive compensation and in-office work, 5 days a week.