AI Adoption Manager – Enterprise Success

CAMP; United States; On-site; USD 95,000 - 135,000; Full time

Job summary

CAMP Systems, within CAMP Aviate, is seeking an Adoption Manager to guide enterprise software adoption from late-stage sales through deployment, training, and ongoing value realization. You will partner with customer leaders and front-line users, aligning adoption plans with business outcomes and measurable value.

Responsibilities include building adoption plans, guiding kickoff and deployment, coaching users, and diagnosing usage barriers while documenting health and value for the account team.

Qualifications

• 4+ years in enterprise customer success or related field.
• Proven ability to drive adoption after software goes live.
• Strong project coordination, facilitation and training skills.
• Ability to work with executives, managers, technical teams and users.

Responsibilities

• Join significant opportunities before signature to understand outcomes, users, sponsors, and adoption requirements.
• Build adoption plans covering workflows, milestones, responsibilities, risks, and value measures.
• Guide customers through kickoff, deployment, initial use, and integration into normal operations.
• Train and coach users and managers; verify training changes behavior.
• Use product activity and direct conversations to diagnose low usage and adoption barriers.
• Identify risks early and coordinate recovery plans with customers and CAMP teams.
• Capture issues and enhancement requests with context and follow-ups.
• Document adoption health and customer value for the account team.

Skills

Customer Success

Change Management

Stakeholder Mgmt

Training

Executive Presence

AI Familiarity

Travel Readiness

Job description

CAMP Systems, within CAMP Aviate, is seeking an Adoption Manager to guide enterprise software adoption from late-stage sales through deployment, training, and ongoing value realization. You will partner with customer leaders and front-line users, aligning adoption plans with business outcomes and measurable value.

Responsibilities include building adoption plans, guiding kickoff and deployment, coaching users, and diagnosing usage barriers while documenting health and value for the account team.