AI Adoption Manager: Enterprise Systems & Workflows

CAMP Systems International, Inc.; Merrimack (NH); On-site; USD 90,000 - 140,000; Full time

Job summary

CAMP Systems International, Inc. is seeking an Adoption Manager to guide the transition from late sales through deployment, training, sustained use, and measurable operational value. You will collaborate with customer leaders, front-line users, and CAMP teams to improve adoption and outcomes across complex enterprise software environments.

The role emphasizes driving adoption, coaching users, and diagnosing usage barriers, with travel as needed to maximize customer outcomes and value.

Qualifications

• 4+ years in enterprise Customer Success or related role.
• Proven ability to drive adoption post-implementation.
• Strong coordination and stakeholder-management skills.
• Experience working with executives and technical teams.
• Willingness to travel for on-site engagements.

Responsibilities

• Join opportunities early to define outcomes, sponsors, and adoption needs.
• Develop customer adoption plans with workflows and milestones.
• Guide kickoff, deployment, and integration into routine operations.
• Train and coach users; verify training changes behavior.
• Diagnose low usage and remove adoption barriers.
• Identify risks and coordinate recovery plans.
• Capture issues with context and follow up on disposition.
• Document adoption health and value for the account team.

Skills

Customer Success

Project coordination

Training

Stakeholder mgmt

Executive communication

Travel willing

Job description

CAMP Systems International, Inc. is seeking an Adoption Manager to guide the transition from late sales through deployment, training, sustained use, and measurable operational value. You will collaborate with customer leaders, front-line users, and CAMP teams to improve adoption and outcomes across complex enterprise software environments.

The role emphasizes driving adoption, coaching users, and diagnosing usage barriers, with travel as needed to maximize customer outcomes and value.