AI Adoption Coach & Change Leader

Randstad Digital Americas; Charlotte (NC); On-site; USD 157,597,000 - 186,252,000; Part time

Job summary

Randstad Digital Americas is seeking an AI adoption champion based in Charlotte, NC. This contract-to-perm role focuses on coaching non-technical teams to leverage Copilot, Claude, and internal tools, driving daily usage and cultural change to embrace AI as an administrative assistant.

The role requires travel to 12 ports including LATAM and the United States, strong communication, and the ability to onboard leadership and manage stakeholder relations.

Qualifications

• Must travel between 12 Ports including LATAM and the United States.
• Spanish language skills preferred for LATAM communication.
• Based in Charlotte or willing to relocate to start.
• Experience with Copilot and Claude tools.
• Reporting to CIO; not a developer role.

Responsibilities

• Hands-on Coaching: Work 1-on-1 and in small groups with non-technical teams to show them how to use AI practically (e.g., Copilot in Excel, email summarizing).
• Leadership Onboarding: Sit down with terminal MDs and Senior Management Teams to get them comfortable opening and using the tools.
• Change Management: Address employee anxieties about AI replacing jobs. Shift the culture toward seeing AI as an administrative assistant.
• Overcome Pushback: Travel to terminals to partner with local Heads of IT, map out stakeholders, and navigate resistance to new workflows.
• Security Advocacy: Educate teams on data leakage risks and steer them away from unapproved public tools and toward our 9 approved internal tools.
• Community Initiatives: Help launch and run interactive programs like "AI Week," source internal success stories, and run cross-terminal working groups.

Skills

Coaching

Change management

Stakeholder engagement

Communication

Education

Bachelor's degree

Tools

Copilot Basic

Copilot Pro

Claude

Claude Code

Job description

Randstad Digital Americas is seeking an AI adoption champion based in Charlotte, NC. This contract-to-perm role focuses on coaching non-technical teams to leverage Copilot, Claude, and internal tools, driving daily usage and cultural change to embrace AI as an administrative assistant.

The role requires travel to 12 ports including LATAM and the United States, strong communication, and the ability to onboard leadership and manage stakeholder relations.