AgTech Customer Engagement Specialist

Gallagher; Raleigh (NC); On-site; Confidential; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life, Accident and Disability Coverage

401(k)

Employee Assistance & Wellness

Career growth opportunities

Tools and technology access

Job summary

Gallagher’s eShepherd is seeking a Customer Engagement Representative to turn interest into commercial opportunities with livestock producers across the US. You’ll engage inbound and outbound leads, qualify opportunities, and demonstrate how virtual fencing can fit ranch operations.

This role suits someone who speaks cattle, grazing, and technology with a talent for building trust. You’ll join a regional Business Development team, leveraging CRM tools to manage leads, track progress, and drive

Qualifications

• Sales experience within a solution-selling environment.
• Knowledge of AgTech solutions and/or a farming background.
• Strong interest or knowledge in beef cattle grazing management.
• Strong communication and relationship-building skills.
• Commercial, results-focused mindset.
• Confidence working independently in a fast-paced environment.
• Experience using CRM and sales tools.
• The ability to collaborate effectively across a wider team.

Responsibilities

• Researching, sourcing and qualifying prospective customers.
• Engaging leads through proactive conversations and follow-up.
• Understanding ranchers’ needs, challenges and commercial priorities.
• Delivering product demonstrations, representing eShepherd at events and presentations that bring eShepherd’s value to life.
• Building trusted relationships and providing solutions around customer requirements.
• Working with regional BDMs and CSR to develop and progress sales opportunities.
• Addressing customer questions and objections through the sales journey.
• Supporting negotiation and close, and ensuring a smooth transition from sales into onboarding.
• Maintaining accurate lead and opportunity information within the CRM.
• Tracking conversion, pipeline growth and revenue performance.

Skills

Solution selling

AgTech knowledge

Beef cattle grazing

Communication skills

Results-oriented

Independent work

CRM experience

Team collaboration

Tools

CRM software

Sales tools

Job description

Gallagher’s eShepherd is seeking a Customer Engagement Representative to turn interest into commercial opportunities with livestock producers across the US. You’ll engage inbound and outbound leads, qualify opportunities, and demonstrate how virtual fencing can fit ranch operations.

This role suits someone who speaks cattle, grazing, and technology with a talent for building trust. You’ll join a regional Business Development team, leveraging CRM tools to manage leads, track progress, and drive