Agriculture Retail Support & Sales Specialist

NEW Cooperative Inc.; Mount Ayr (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

NEW Cooperative Inc. in Mount Ayr, IA seeks a Customer Service / Operations Associate to promote customer sales and support daily needs across the location. This role emphasizes safety, professionalism, and teamwork.

You will handle calls, maintain the office, weigh grain, and coordinate with farm customers while staying informed about commodity prices and trends. Seasonal busy periods require flexibility and strong communication.

Qualifications

• High school diploma or GED required.
• 1-3 months related experience preferred.
• Must be licensed and insurable to drive.

Responsibilities

• Provide fast, efficient, and courteous service.
• Answer incoming calls; gather customer information and relay to appropriate personnel; direct complaints.
• Maintain the office in a neat and orderly fashion and ensure items are delivered and charged timely.
• Weigh incoming and outgoing grain and assist in settling grain.
• Attend product updates and training sessions as required.

Skills

Customer service

Communication

Safety awareness

Education

High school diploma or GED

Job description

NEW Cooperative Inc. in Mount Ayr, IA seeks a Customer Service / Operations Associate to promote customer sales and support daily needs across the location. This role emphasizes safety, professionalism, and teamwork.

You will handle calls, maintain the office, weigh grain, and coordinate with farm customers while staying informed about commodity prices and trends. Seasonal busy periods require flexibility and strong communication.