Agriculture Customer Success & Sales Specialist

New-Cooperative,-Inc.; Gruver (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

NEW Cooperative seeks a versatile team member to promote customer sales and service across our agricultural operations and agronomy network. The role emphasizes customer service, maintenance, and grain operations within a cooperative setting.

Success hinges on strong communication, reliability, and the ability to work seasonally. A high school diploma or GED and basic driving qualifications are required, with a focus on safety and professional interaction with customers.

Qualifications

• Must provide very high levels of customer service.
• Ability to read and interpret documents such as safety rules and procedures.

Responsibilities

• Provides fast, efficient, and courteous service.
• Answer incoming calls, gather information, relay to appropriate personnel, and handle complaints.
• Works extended hours during busy season as needed.
• Maintain the office in a neat and orderly fashion.
• Ensure items sold are delivered and charged in a timely manner.
• Weighs incoming and outgoing grain; assist in settling grain.
• Communicate with local farm customers about commodity prices and trends.
• Assist in other areas as needed.
• Attend product updates and training sessions.

Skills

Customer service

Communication

Problem solving

Reading comprehension

Education

High school diploma or GED

Job description

NEW Cooperative seeks a versatile team member to promote customer sales and service across our agricultural operations and agronomy network. The role emphasizes customer service, maintenance, and grain operations within a cooperative setting.

Success hinges on strong communication, reliability, and the ability to work seasonally. A high school diploma or GED and basic driving qualifications are required, with a focus on safety and professional interaction with customers.