Agriculture Customer Service Specialist - Growth & Impact

New-Cooperative,-Inc.; Osceola (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

NEW Cooperative in Osceola, IA seeks a motivated team member to promote customer sales and service and support daily operations across customer service, maintenance, and grain handling.

The role requires a high school diploma or GED, 1–3 months related experience, ability to drive with a valid license and insurance, and willingness to work extended hours during busy seasons. Emphasis on safety and professionalism.

Qualifications

• Must have excellent customer service skills and the ability to communicate clearly with customers and colleagues.
• Must be licensed and insurable to drive.
• Understand the seasonality of the farm supply business and the in-season time commitment.

Responsibilities

• Provide fast, efficient, and courteous service at all times.
• Answer calls, gather customer information, and relay to appropriate personnel.
• Maintain a neat and orderly office, keep equipment clean, and ensure items sold are delivered and charged timely.
• Weigh incoming and outgoing grain and assist in settling grain in a timely manner.
• Communicate with customers about prices and trends and assist in other location needs.

Skills

Customer service

Communication

Safety awareness

Education

High school diploma or GED

Job description

NEW Cooperative in Osceola, IA seeks a motivated team member to promote customer sales and service and support daily operations across customer service, maintenance, and grain handling.

The role requires a high school diploma or GED, 1–3 months related experience, ability to drive with a valid license and insurance, and willingness to work extended hours during busy seasons. Emphasis on safety and professionalism.