Agentic Excellence Manager: AI Strategy & Transformation

Salesforce, Inc.; New York (NY); Hybrid; USD 117,000 - 178,000; Full time

Job summary

Salesforce is seeking an experienced Agentic Excellence Manager to drive strategic transformation, operational excellence, and AI innovation across the Prospect to Cash ecosystem. You will identify business problems, validate AI opportunities, and build a case for enterprise-scale solutions.

You will partner with VP/SVP leadership, design actionable requirements, and champion governance and real-world adoption of agentic AI to deliver measurable value for Salesforce and its customers.

Qualifications

• 5+ years of experience leading complex, cross-functional initiatives or enterprise business analysis.

Responsibilities

• Act as a trusted strategic advisor to VP/SVP leadership.
• Analyze Prospect to Cash workflows and translate priorities into actionable solutions.
• Champion adoption of AI technologies across the business to drive value.
• Prototype solutions using low/no-code and AI tools.
• Define success metrics and quantify improvements in productivity and seller experience.
• Lead cross-functional alignment and drive change in a fast-moving environment.

Skills

Leadership

AI fluency

Data-driven decisions

Consultative mindset

Execution & agility

Tools

Salesforce platform

Claude CoWork

ClaudeCode

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Codex

Agentforce

Job description

Salesforce is seeking an experienced Agentic Excellence Manager to drive strategic transformation, operational excellence, and AI innovation across the Prospect to Cash ecosystem. You will identify business problems, validate AI opportunities, and build a case for enterprise-scale solutions.

You will partner with VP/SVP leadership, design actionable requirements, and champion governance and real-world adoption of agentic AI to deliver measurable value for Salesforce and its customers.