Agentforce Success Architect: AI Agent Design & Strategy

Salesforce, Inc.; Washington (IL); Hybrid; USD 123,100 - 186,300; Full time

Benefits offered by this job

Office-flexible work model

Hybrid work arrangement

Job summary

Salesforce is seeking an Agentforce Success Architect to guide strategic customers in designing and deploying AI-driven agents. You will mentor teams, shape architecture, and align data foundations with business value.

The role emphasizes hands-on data knowledge, cross-functional collaboration, and a commitment to ethical AI practices. You will collaborate with customers to optimize performance, enable scalable orchestration, and drive ROI across Sales, Service, and Marketing.

Qualifications

• Experience with Agentforce or similar AI agent platforms.
• Ability to translate technical concepts into business value and ROI.
• Strong communication and collaboration with cross-functional teams.
• Knowledge of data foundations and privacy best practices.

Responsibilities

• Serve as a trusted Agentforce expert for Success Architect org.
• Engage with Signature and Strategic customers to optimize tech architecture and design.
• Identify gaps and craft customized Architect solutions.
• Lead executive stakeholder discussions and align tech strategy with ROI.
• Mentor and share knowledge across teams.

Skills

Agentforce knowledge

AI agent design

Executive facilitation

Data grounding

Data ethics

Education

Bachelor's degree or equivalent experience

Tools

Python

Java

SQL

.Net

Job description

Salesforce is seeking an Agentforce Success Architect to guide strategic customers in designing and deploying AI-driven agents. You will mentor teams, shape architecture, and align data foundations with business value.

The role emphasizes hands-on data knowledge, cross-functional collaboration, and a commitment to ethical AI practices. You will collaborate with customers to optimize performance, enable scalable orchestration, and drive ROI across Sales, Service, and Marketing.