Agent's Assistant - State Farm Agent Team Member

Areesa Bourdon - State Farm Agent; Renton (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hourly pay

Growth potential

Career-building experience

Job summary

Areesa Bourdon State Farm Agency in Renton, WA is seeking an Administrative Assistant to deliver exceptional client experiences and support the agency's growth. You will handle inquiries, coordinate with team members, and anticipate community needs with a customer-centric approach.

Ideal candidates are customer-focused, empathetic, and motivated to grow within the office, with opportunities for advancement as the agency expands.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with agency team members.
• Proactive in problem‑solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including insurance-related inquiries.
• Educate customers about insurance options using a needs-based review process.
• Communicate effectively to support business development and teamwork.

Skills

Customer service

Communication skills

Problem solving

Team coordination

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off

ROLE DESCRIPTION

As an Administrative Assistant with Areesa Bourdon State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving

BENEFITS

• Hourly pay
• Growth potential/Opportunity for advancement within my office
• Valuable career‑building experience