Receptionist - State Farm Agent Team Member

Jessica Brock - State Farm Agent; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Flexible schedule

Free food & snacks

Training & development

Job summary

Jessica Brock State Farm Agent in Plano, TX is seeking an organized Agent Assistant to support daily operations, greet customers, schedule appointments, and maintain records.

You will engage with customers to identify insurance options, provide excellent service, and assist the team with administrative tasks and projects.

This role offers a flexible schedule and opportunities for growth within the insurance industry.

Qualifications

• Previous experience in receptionist or customer service preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Sales conversations

Multitasking

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Training & development

Role description

Jessica Brock State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as an Agent Assistant. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.