Agent's Assistant - State Farm Agent Team Member

Andrew Jantz; Grand Prairie (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Training & development

401(k) matching

Bonus based on performance

Dental insurance

Vision insurance

Free food & snacks

Opportunity for advancement

Job summary

Andrew Jantz in Grand Prairie, Texas, seeks a dedicated team member to provide exceptional customer service. This role involves scheduling appointments and understanding customer needs in order to recommend suitable insurance products.

Ideal candidates will possess excellent communication skills and the ability to resolve issues effectively. The position offers both full-time and part-time opportunities with a competitive salary and various benefits, including health and dental insurance.

Qualifications

• Ability to work accurately and timely.
• Effective verbal and written communication skills.
• Team-oriented and able to collaborate with others.

Responsibilities

• Schedule appointments and understand customer needs.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Ability to resolve customer issues

Teamwork

Proficiency in CRM software

Job description

Benefits

• Health insurance
• 401(k)
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Vision insurance

Position Overview

Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!

About Us

Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We are looking for someone who has a great attitude, is coachable, and gives their best effort each day. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.

Responsibilities

• Schedule appointments, identify customer needs, and recommend appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Qualifications

• Ability to resolve customer issues.
• Excellent communication skills—written, verbal, and listening.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Proficiency in using CRM software and other computer programs.

Job Type

• Full-time / Part-time

Compensation package

• Competitive Salary
• Bonus Opportunities

Schedule

• Monday to Friday

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.