Agency Lead

The Juris Agency; Hagerstown (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Vision Insurance

Dental Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Hands on Training

Life Insurance

Job summary

The Atlantic District in Hagerstown, Maryland is seeking an Agency Lead to manage daily operations, mentor the sales team, and strengthen client relationships across the community. You will implement sales strategies, monitor performance, and ensure service while fostering collaboration.

This leadership role requires empathy, a solid grasp of Maryland insurance regulations, and a proven ability to grow a community-focused agency.

Qualifications

• Maryland Property & Casualty license active.
• Minimum 5 years in insurance sales and account management.
• Proven mentoring or small-team leadership experience.
• Knowledge of Maryland insurance regulations and market trends.
• Strong organizational skills for operations and client databases.
• Proficiency with industry quoting software and MS Office.
• Excellent verbal and written communication for clients and staff.

Responsibilities

• Oversee daily operations to ensure high-quality client support.
• Coach and guide sales staff to reach career milestones.
• Develop and implement sales strategies to grow presence in Hagerstown.
• Cultivate relationships with clients to meet coverage needs.
• Monitor agency performance metrics and improve workflows.
• Serve as main contact for complex policy issues with clear resolutions.

Skills

Insurance leadership

Sales & account management

Mentoring / team leadership

MD insurance regulations

Communication skills

Organizational skills

Tools

Quoting software

Microsoft Office Suite

Job description

Job Description

Welcome to The Atlantic District, where we believe that insurance is about more than just policies-it is about the people we protect and the community we serve in Hagerstown, Maryland. We are currently looking for a warm, dedicated, and experienced leader to join us as our Agency Lead. Our office is a vibrant space built on the foundation of mutual respect, hard work, and a genuine desire to help our neighbors navigate life's uncertainties. As our Agency Lead, you will be the heartbeat of our office. You will not only manage the day-to-day operations but also act as a mentor and guide for our sales team, helping them grow their careers while delivering exceptional service to our clients. We are looking for someone who brings a positive energy to the table, someone who values collaboration over competition, and someone who is excited to help us build a lasting legacy. If you are someone who leads with empathy and understands the true value of a trusted advisor, we would love to welcome you into our family and help you shape the future of our agency.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Retirement Plan
• Career Growth Opportunities
• Hands on Training
• Life Insurance
• Health Insurance

Responsibilities

Oversee daily operations to ensure our clients receive consistent, high-quality support.

Coach and guide sales staff to help them refine their skills and reach their personal career milestones.

Develop and implement sales strategies that strengthen our presence in the Hagerstown community.

Cultivate meaningful relationships with new and existing clients to ensure their coverage needs are always met.

Monitor agency performance metrics and adjust workflows to improve efficiency and service quality.

Serve as the main point of contact for complex policy issues, providing clear and helpful resolutions.

Requirements

Active Maryland Property and Casualty insurance license.

Minimum of five years of experience in insurance sales and account management.

Proven track record of mentoring or leading small teams.

Clear understanding of Maryland insurance regulations and market trends.

Strong organizational skills for managing agency operations and client databases.

Proficiency in industry-standard quoting software and Microsoft Office Suite.

Excellent verbal and written communication abilities for client interactions and staff guidance.