Agency Group Sales Manager

Plazahotelelpaso; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Job summary

Plaza Hotel El Paso is seeking a Group Sales Manager to manage accounts, drive guest satisfaction, and achieve revenue goals through effective hospitality sales and relationship building.

You will lead a team, travel locally to meet clients, represent the hotel at trade shows, and collaborate with departments to service accounts while following HHM EarthView sustainability guidelines.

Qualifications

• Proven track record in sales.
• Previous hospitality sales experience preferred.

Responsibilities

• Interview, select, train, coach and support associates to brand standards.
• Maximize revenue by selling all facets of the hotel to clients.
• Negotiate terms that satisfy customer requirements.
• Manage accounts and document solicitation and closing activities.
• Coordinate departments' participation in servicing accounts.
• Maintain relationships with key accounts to grow revenue.
• Develop and conduct persuasive verbal sales presentations.
• Travel locally for outside calls and to promote the hotel.
• Represent hotel at trade shows.
• Follow EarthView sustainability guidelines and practices.

Skills

Sales experience

Hospitality knowledge

Negotiation

Client relationships

Education

Associate's or Bachelor's in Hospitality

Job description

Opportunity: Group Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels