Group Sales Manager

Plazahotelelpaso; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

HHM Hotels in Washington, DC seeks a Group Sales Manager to drive guest satisfaction while achieving revenue goals by cultivating corporate and group accounts.

You will lead a sales team, travel to client sites and industry events, and coordinate with hotel departments to win business and deliver exceptional service.

Qualifications

• Bachelor's degree in Hospitality or related field preferred.
• Proven track record in sales with demonstrated revenue impact.
• Hospitality sales experience preferred.

Responsibilities

• Interview, select, train, and coach associates to meet brand standards.
• Maximize revenue by selling all facets of the hotel to clients.
• Use professional sales techniques to negotiate favorable terms.
• Manage accounts and document solicitation and closing activities.
• Coordinate departments' participation in servicing accounts.
• Maintain relationships with key accounts to increase revenue and satisfaction.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage hotel benefits to close opportunities.
• Travel locally to meet clients, promote the hotel, and review competition.
• Represent hotel at trade shows and industry events.
• Follow sustainability guidelines in HHM EarthView program.

Skills

Sales

Account management

Negotiation

Team coaching

Education

Bachelor's degree in Hospitality

Job description

Opportunity: Group Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Property Director of Sales - Area Director of Sales - Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.


• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.


• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.


• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.


• Coordinate various departments' participation in servicing accounts.


• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.


• Develop and conduct persuasive verbal sales presentations to prospective clients.


• Articulate and leverage the benefits of the hotel to close sales opportunities.


• Travel locally to conduct outside calls, promote the hotel and review competition.


• Represent hotel at trade shows.


• Follow sustainability guidelines and practices related to HHM's EarthView program.


• Perform other duties as requested by management

Your Background and Skills

• Associate's or Bachelor's degree in Hospitality or related industry preferred.


• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.


• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.


• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels