Agency Center Office Manager

Manpower, Inc.; Albuquerque (NM); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Insurance Services is seeking an Insurance Agency Center Office Manager (Unlicensed) to join their team in Albuquerque, NM. This office-based role supports Allstate Exclusive Agents and delivers professional customer service during standard business hours.

You will handle clerical tasks, calendar management, and maintain accurate records while learning Allstate systems. This position offers stable hours, daily routines, and opportunities to contribute to office operations.

Qualifikationen

• High School or equivalent education.
• 1 - 2 years of customer service or office administration experience preferred.
• Strong customer service skills with professional interactions with customers, employees, and Allstate Exclusive Agents.
• Organizational skills to manage schedules and maintain records.
• Proficiency with Microsoft Office and ability to learn Allstate technology.

Aufgaben

• Assist walk-in customers with payment processing following Allstate processes.
• Provide professional support to customers visiting the office, including facilitating virtual connections with the Allstate Exclusive Agent.
• Complete routine administrative tasks such as routing mail and coordinating the calendar application used to schedule EA/customer appointments.
• Use Allstate technology and Microsoft Office applications to complete daily office tasks.
• Maintain complete and accurate records as directed by your supervisor, and complete special projects when requested.

Kenntnisse

Customer service

Calendar management

Organizational skills

Office administration

Ausbildung

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Teams

Allstate technology

Jobbeschreibung

Our client, Insurance Services is seeking an Insurance Agency Center Office Manager (Unlicensed) to join their team. As an InsuranceAgency Center Office Manager, you will be part of the Agency Center Operations supporting the Allstate Exclusive Agent and customer experience. The ideal candidate will have problem solving, calendar management, and detail-oriented clerical skills which will align successfully in the organization.

Job Title: InsuranceAgency Center Office Manager Unlicensed

Shift: Monday- Friday 9:00 am – 5:00 pm local time

What's the Job?

• Assist walk-in customers with payment processing by following prescribed Allstate processes.
• Provide professional support to existing and prospective customers who visit the office, including facilitating virtual connections with the Allstate Exclusive Agent.
• Complete routine administrative tasks such as routing mail and coordinating the calendar application used to schedule EA/customer appointments.
• Use Allstate technology and Microsoft Office applications (including Outlook, Outlook Calendar, Word, and Teams) to complete daily office tasks.
• Maintain complete and accurate records as directed by your supervisor, and complete special projects when requested.

What's Needed?

• High School or equivalent education.
• 1 - 2 years of customer service or office administration experience preferred.
• Strong customer service skills with the ability to interact professionally with customers, employees, and Allstate Exclusive Agents.
• Organizational skills to manage schedules and maintain orderly records.
• Technical proficiency with Microsoft Office (Outlook, Outlook Calendar, Word, and Teams) and the ability to learn Allstate technology (training will be provided).

What's in it for me?

• Work in an office-based role supporting day-to-day operations during business hours (Monday through Friday).
• Be a key connection point between the Allstate Exclusive Agent and customers, helping ensure a smooth customer experience.
• Use your administrative and clerical strengths to keep records accurate and processes consistent.
• Develop confidence with Allstate technology through provided training.
• Contribute to special projects requested by your supervisor, expanding your impact beyond routine tasks.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)