Licensed Insurance Sales Customer Service Representative

Allstate Insurance Agency - Christian Metzger; DeLand (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

401(k)

Base Salary plus commissions (60K to 7

Job summary

Allstate Insurance Agency - Christian Metzger is seeking an experienced, licensed Insurance Customer Service Representative to join our growing local team. You will service existing client accounts, handle policy changes, renewals and questions with professionalism and care.

We offer a competitive base salary plus commissions ($60k–$70k range), a flexible schedule, paid time off, ongoing training and development, and a positive, supportive work culture that values teamwork and client service.

Qualifications

• Strong verbal and written communication skills for client interactions.
• Experience delivering high-quality customer service in insurance.
• Ability to handle multiple tasks and stay organized in a fast-paced environment.

Responsibilities

• Service and support existing client accounts, including policy changes, coverage questions, and renewals
• Conduct needs-based customer policy reviews
• Follow through and exceed current and prospective client expectations
• Deliver exceptional customer service while building long-term client relationships
• Educate prospective customers on protection for families and assets
• Provide a positive customer experience

Skills

Verbal and written communication

Customer service

Multi-tasking

Calm under pressure

Self-driven

Education

Property & Casualty (P&C) Insurance License

Job description

Our agency has two locations and has been serving the community for 18 years. Our successful agency is growing, and we are seeking an individual who is friendly and professional, has good communication skills, is self-driven, has the ability to stay calm under pressure and a desire to make a difference in people’s lives. We are seeking an experienced, licensed Insurance Customer Service Representative with experience who is ready to take their career to the next level. This opportunity is ideal for a top-performing service professional who enjoys helping clients, solving problems, and being part of a high-performing agency team.

Benefits

• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• Opportunity for advancement
• 401(k)
• Base Salary plus commissions (60K to 70K)
• Positive work environment, our culture is fun, energetic and engaged
• Year-end bonus Opportunities
• Holidays off
• Mon-Fri Work Schedule
• Convenient location
• Team Building Activities
• Performance Bonuses
• 401K

Qualifications

• Property & Casualty (P&C) Insurance License is preferred license
• Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

Responsibilities (but are not limited to)

• Service and support existing client accounts, including policy changes, coverage questions, and renewals
• Conduct needs-based customer policy reviews
• Follow through and exceed current and prospective client expectations
• Deliver exceptional customer service while building strong, long-term client relationships
• Educate prospective customers on how to protect their families and assets
• Provide a positive customer experience

Job Qualifications

• Insurance experience preferred
• Confident, motivated individual who works well independently
• Able to multi-task, follow through, and follow-up
• Organizational skills and effective time management to succeed in a fast paced environment
• Excellent verbal and written communication/interpersonal skills
• Maintain an upbeat, positive and enthusiastic attitude daily
• Willingness to be developed and coachable and open to feedback
• Works well with other employees and is a team player

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.