Ag Equipment Account Growth Manager

CLAAS Industrietechnik GmbH; Jamestown (ND); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Job summary

CLAAS FARMPOINT in Fargo, ND is seeking a Customer Account Manager to develop new accounts, retain customers, grow revenue, and coordinate across parts, service, and finance to support accounts within the assigned territory. This role develops the sales territory for future growth and maintains relationships through the full customer lifecycle, including after-sales support.

The position requires travel and a valid driver's license.

Qualifications

• 4 year College Degree in Agriculture or related field or equivalent experience, required.
• Minimum of 2 years’ experience in large machinery sales or experienced marketing capacity with agricultural equipment manufacturer, preferred.
• Must have solid knowledge about farming business and the economics that drives farmers’ decision making.
• Prior experience using CRM tools (e.g. salesforce) to document customer touch points and build account pipelines.
• Must have excellent written and verbal communication skills.
• Excellent problem analysis and problem solving skill set.
• Knowledge of CLAAS products and retail finance process a plus.

Responsibilities

• Identify and develop new accounts, retain customers, grow revenue and strengthen relationships with existing customers.
• Attain targeted retail and service sales and promote products and customer relations in the territory.
• Respond to customer queries and identify new business opportunities among existing customers.
• Liaise with cross-functional internal teams to improve the customer experience.
• Support accounts in finding the best farm solutions based on needs.

Skills

CRM experience

Sales experience

Communication skills

Problem solving

Agriculture knowledge

Education

Bachelor's degree in Agriculture or related field

Tools

Salesforce

Job description

CLAAS FARMPOINT in Fargo, ND is seeking a Customer Account Manager to develop new accounts, retain customers, grow revenue, and coordinate across parts, service, and finance to support accounts within the assigned territory. This role develops the sales territory for future growth and maintains relationships through the full customer lifecycle, including after-sales support.

The position requires travel and a valid driver's license.