Afternoon Logistics Dispatcher – Shipments & Coordination

World Courier; Cary, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cencora is hiring a Dispatcher for afternoons in Cary, NC to coordinate shipment movement with internal teams, partners, and carriers to ensure on-time delivery. The role processes shipment data, tracks status, communicates delays, and supports issue resolution while maintaining accurate records in our systems.

Strong customer service and logistics experience are required, with CSCP/CLTD/CPIM certifications preferred.

Qualifications

• 3+ years of experience in logistics operations or transportation coordination.
• Experience with shipment tracking and customer service workflows.
• Certifications like CSCP, CLTD or CPIM are preferred.

Responsibilities

• Coordinates shipment movement with internal teams, offices, and partners to support on-time delivery.
• Processes shipment data, status updates, and records to maintain accuracy and visibility.
• Monitors active shipments and communicates delays and routing issues to stakeholders.
• Verifies shipment documentation and tracking details to ensure compliance.
• Maintains information flow across customer service, operations and partners.
• Reviews trends and suggests improvements to workflow and data accuracy.

Skills

Logistics operations

Transportation coordination

Shipment tracking

Customer service operations

Process improvement

Education

High School Diploma or GED

Associate degree in logistics/related field

Job description

Cencora is hiring a Dispatcher for afternoons in Cary, NC to coordinate shipment movement with internal teams, partners, and carriers to ensure on-time delivery. The role processes shipment data, tracks status, communicates delays, and supports issue resolution while maintaining accurate records in our systems.

Strong customer service and logistics experience are required, with CSCP/CLTD/CPIM certifications preferred.