Dispatcher - Afternoons

World Courier; Cary, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cencora is hiring a Dispatcher for afternoons in Cary, NC to coordinate shipment movement with internal teams, partners, and carriers to ensure on-time delivery. The role processes shipment data, tracks status, communicates delays, and supports issue resolution while maintaining accurate records in our systems.

Strong customer service and logistics experience are required, with CSCP/CLTD/CPIM certifications preferred.

Qualifications

• 3+ years of experience in logistics operations or transportation coordination.
• Experience with shipment tracking and customer service workflows.
• Certifications like CSCP, CLTD or CPIM are preferred.

Responsibilities

• Coordinates shipment movement with internal teams, offices, and partners to support on-time delivery.
• Processes shipment data, status updates, and records to maintain accuracy and visibility.
• Monitors active shipments and communicates delays and routing issues to stakeholders.
• Verifies shipment documentation and tracking details to ensure compliance.
• Maintains information flow across customer service, operations and partners.
• Reviews trends and suggests improvements to workflow and data accuracy.

Skills

Logistics operations

Transportation coordination

Shipment tracking

Customer service operations

Process improvement

Education

High School Diploma or GED

Associate degree in logistics/related field

Job description

## Dispatcher - AfternoonsApply: Cary, NC: Full time: Posted Today: R2616031Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details****Shift:** Tuesday - Friday 1pm-9:30pm Saturdays 7am-3:30pm**Location:** 13000 Weston Pkwy Cary NC 27513 **Responsibilities:*** Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.* Processes shipment data, status updates, and operational records in applicable systems to maintain accuracy, traceability, and shipment visibility.* Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service.* Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.* Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.* Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.* Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.**Education:*** High School Diploma/GED or equivalent experience required. Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred.* 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required.* Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent certification preferred.# ******What Cencora offers******We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora