Logistics Dispatcher: Smooth Shipments & Real-Time Coordination

myhrabc; Cary (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Cencora is seeking a logistics professional to coordinate shipment movements and support timely transit across internal teams, agents, and service partners. The role emphasizes accuracy of records, compliance, and proactive issue resolution.

Requires 3+ years in logistics operations with a high school diploma or higher; an associate degree is preferred. This on-site role in Cary, NC offers full-time hours with comprehensive benefits.

Qualifications

• 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or related field.
• High School Diploma/GED or equivalent experience required; Associate's degree preferred.
• Certification in CSCP, CLTD, CPIM or equivalent certification preferred.

Responsibilities

• Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.
• Processes shipment data, status updates, and operational records in applicable systems to maintain accuracy, traceability, and shipment visibility.
• Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service.
• Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.
• Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.
• Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.
• Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.

Education

Associate's degree in logistics, transportation, business administration, or related field

CSCP/CLTD/CPIM certification preferred

Job description

Cencora is seeking a logistics professional to coordinate shipment movements and support timely transit across internal teams, agents, and service partners. The role emphasizes accuracy of records, compliance, and proactive issue resolution.

Requires 3+ years in logistics operations with a high school diploma or higher; an associate degree is preferred. This on-site role in Cary, NC offers full-time hours with comprehensive benefits.