Afternoon & Evening Service Desk & Operations Coach

Paul Mitchell Schools; Spokane Valley (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

Paul Mitchell The School Spokane is seeking a Service Desk Coordinator to join our team. You will support clinic classroom operations, assist with goal setting and inventory, and ensure timely ordering of products and supplies for the school.

The ideal candidate is sales-minded, numbers-driven, and comfortable coaching staff on clinic floor systems such as up-selling, rebooking, and guest services. A strong work history and professionalism are essential.

Qualifications

• Previous sales experience required.
• Ability to set and exceed goals with a team.
• Strong attention to inventory and purchasing.

Responsibilities

• Assist with goal setting and inventory management for the school.
• Place orders for products, dispensary items, and office supplies.
• Coach and train staff on clinic floor systems, including up-selling and guest services.
• Communicate with the School Owner/Director to set revenue goals.

Skills

Goal attainment

PC proficiency

Sales experience

Coaching

Documentation

Reporting

Customer service

Teamwork

Beauty industry passion

Tools

Millennium software

Job description

Paul Mitchell The School Spokane is seeking a Service Desk Coordinator to join our team. You will support clinic classroom operations, assist with goal setting and inventory, and ensure timely ordering of products and supplies for the school.

The ideal candidate is sales-minded, numbers-driven, and comfortable coaching staff on clinic floor systems such as up-selling, rebooking, and guest services. A strong work history and professionalism are essential.