Afternoon/Evening Member Services Rep - Gym Front Desk

Planet Fitness - Fitton Clubs; Hazle Township (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs in Hazle Township, PA is seeking a Member Services Representative to greet members, answer questions, and assist with sign-ups and payments. This on-site role emphasizes friendly, professional service in a welcoming club environment.

You will handle membership inquiries, tours as needed, and support daily front desk operations while maintaining club cleanliness and safety. The position offers afternoon/evening shifts and opportunities for advancement.

Qualifications

• Must be 18 years or older.
• Must work on-site; this is not a remote position.
• Positive attitude, professionalism, and reliability.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Handle memberships, inquiries, and payments; drive sign-ups and upgrades.
• Operate the front desk and POS system; process cancellations and new memberships.
• Maintain club cleanliness and ensure restrooms and workout areas are tidy.

Skills

Customer service

Onsite work

Punctuality

Job description

Planet Fitness - Fitton Clubs in Hazle Township, PA is seeking a Member Services Representative to greet members, answer questions, and assist with sign-ups and payments. This on-site role emphasizes friendly, professional service in a welcoming club environment.

You will handle membership inquiries, tours as needed, and support daily front desk operations while maintaining club cleanliness and safety. The position offers afternoon/evening shifts and opportunities for advancement.