Member Services Pro - Afternoon/Evening Shift

Planet Fitness - Fitton Clubs; Sugarcreek Township (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs in Sugarcreek Township, OH is seeking a Member Services Rep to greet members, answer questions, process sign-ups, and support club operations. This on-site, full-time role requires an upbeat, professional attitude and a focus on delivering friendly, efficient service in a Judgement Free Zone environment.

You will handle membership inquiries, assist with tours, manage payments, and help maintain a clean, welcoming facility while meeting performance goals and

Qualifications

• Excellent customer service and communication skills.
• Ability to work onsite in a gym environment.
• Must be 18 years or older.

Responsibilities

• Greet members and guests with professionalism and courtesy.
• Assist with tours, sign-ups, and membership questions.
• Process memberships, cancellations and payments accurately.
• Maintain cleanliness and safety of the club floor.

Skills

Customer service

Communication

Professionalism

Punctuality

Job description

Planet Fitness - Fitton Clubs in Sugarcreek Township, OH is seeking a Member Services Rep to greet members, answer questions, process sign-ups, and support club operations. This on-site, full-time role requires an upbeat, professional attitude and a focus on delivering friendly, efficient service in a Judgement Free Zone environment.

You will handle membership inquiries, assist with tours, manage payments, and help maintain a clean, welcoming facility while meeting performance goals and