AFTERNOON CREW

Dunkin' Donuts; Canton (GA); On-site; USD 13,776 - 20,664; Part time

Job summary

A coffee and baked goods chain in Canton, Georgia is seeking Crew Members to deliver excellent guest experiences. Responsibilities include preparing products, providing guest service, and maintaining a clean environment. Ideal candidates should be able to operate restaurant equipment and handle cash transactions accurately. Join a dynamic team committed to serving customers with enthusiasm.

Qualifications

• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Work well in a team environment and interact respectfully.
• Provide guest service and resolve guest issues.
• Execute restaurant standards and handle transactions accurately.

Skills

Guest focus

Cash handling

Operational excellence

Job description

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

Responsibilities Include:

• Team Environment: Work well and interact with others respectfully, respond positively to coaching and feedback, communicate with team members, and able to learn and execute multiple tasks
• Operational Excellence: Provide guest service, resolve guest issues, follow Brand standards, recipes and systems, follow safety, food safety, and sanitation guidelines, and maintain clean and neat work environment
• Profitability: Execute restaurant standards and marketing initiatives, handle POS transactions and payments with accuracy, and prepare and deliver all products according to Brand standards

Skills/Qualifications:

• Capable of counting money and making change
• Able to operate restaurant equipment

Competencies:

• Guest Focus: Understands and exceeds guest expectations, needs and requirements, develops and maintains guest relationships, displays a sense of urgency with guests, seeks ways to improve guest satisfaction, and resolves guest concerns by following Brand recommended guest recovery process
• Passion for Results: Sets and maintains high standards for self and others, acts as a role model, consistently meets or exceeds goals, and contributes to the overall team performance
• Problem Solving and Decision Making: Identifies and resolves issues and problems, uses information at hand to make decisions and solve problems, and includes others when necessary
• Interpersonal Relationships and Influence: Develops and maintains relationships with team, operates with integrity, demonstrates honesty, treats others with respect, and keeps commitments