Crew Member

The Hari Group; Kendall Township (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

A national restaurant chain in Illinois is seeking dedicated Crew Members. This entry-level full-time position involves delivering excellent guest experiences, preparing quality products, and ensuring a clean environment. Ideal candidates should have fluent English skills, basic computer knowledge, and the ability to work effectively in a team. If you thrive in a fast-paced environment and enjoy helping guests, this is your opportunity to join a successful team.

Qualifications

• Fluent in English is essential for communication.
• Basic computer skills required for POS systems.
• Ability to count money and make change is necessary.
• Minimum age requirements may apply for operating restaurant equipment.

Responsibilities

• Deliver great and friendly guest experiences.
• Work well and interact respectfully within a team.
• Provide guest service and resolve guest issues.
• Prepare and deliver products following Brand standards.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment

Job description

Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities Include

• Team Environment:
  • Work well and interacts with others respectfully
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
• Operational Excellence:
  • Provide guest service
  • Resolve guest issues
  • Follow Brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment
• Profitability:
  • Execute restaurant standards and marketing initiatives
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards

Skills/Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

• Guest Focus:
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
• Passion for Results:
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
• Problem Solving and Decision Making:
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
• Interpersonal Relationships & Influence:
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants