Afternoon Client Care & Scheduling Coordinator

THE AUBIN APHASIA SPEECH AND LANGUAGE CENTER LLC; Bainbridge Island (WA); On-site; USD 25,000 - 36,000; Part time

Job summary

The Aubin Aphasia Speech and Language Center LLC on Bainbridge Island, WA, seeks a friendly Client Care Coordinator for afternoon hours to greet clients, manage check-ins, answer calls, and help keep tutoring schedules full. The role emphasizes communication, organization, and proactive outreach to families, with opportunities to support clinicians and coordinate intake, paperwork, and events as needed.

If you enjoy talking with people in a fast-paced environment and taking initiative, this

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional, and compassionate personality.
• Comfortable making frequent outbound phone calls.
• Strong organizational and multitasking abilities.
• Detail-oriented with excellent follow-through.
• Experience in customer service, healthcare, education, or office administration preferred.

Responsibilities

• Welcome clients, tutoring families, and visitors with a warm and professional demeanor.
• Check clients in and out.
• Answer phones and respond to general inquiries.
• Maintain a clean, organized, and welcoming reception area.
• Handle all scheduling and appointment changes for the tutoring center.
• Support clinicians with administrative tasks as needed.
• Make outbound calls to tutoring families to check in on their experience.
• Build relationships with families and answer general questions.
• Identify scheduling opportunities and help fill available tutoring appointments.
• Follow up with families who have missed appointments or paused services.
• Maintain accurate communication notes within the scheduling system.
• Help maximize clinician schedules through proactive outreach.
• Assist with data entry and maintaining client records.
• Coordinate paperwork and intake documents.
• Support special projects and community events as assigned.
• Help ensure smooth daily clinic operations.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Follow-through

Outbound calls

Customer service

Job description

The Aubin Aphasia Speech and Language Center LLC on Bainbridge Island, WA, seeks a friendly Client Care Coordinator for afternoon hours to greet clients, manage check-ins, answer calls, and help keep tutoring schedules full. The role emphasizes communication, organization, and proactive outreach to families, with opportunities to support clinicians and coordinate intake, paperwork, and events as needed.

If you enjoy talking with people in a fast-paced environment and taking initiative, this