After-Sales Coordinator & Order Expeditor

Texas Pipe And Supply Company; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Pipe And Supply Company in Charlotte, NC seeks an After Sales Service Department Associate to provide administrative and transactional support to the sales team. You will focus on expediting, documentation accuracy, and customer follow-up after the sale.

The role requires strong computer skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. High school diploma required; college coursework preferred.

Qualifications

• Strong computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
• Excellent sales/service knowledge and customer focus.
• Solid communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Dedicated support to answer or coordinate responses for all requests from the assigned customers.
• Ensure high levels of customer satisfaction through excellent sales service.
• Become familiar and stay knowledgeable on our inventory.
• Comply with inventory control procedures and RMAs.
• Enter Quotes and Order, and order verification.
• Expedite orders and incoming PO’s and Sales orders.
• Advise sales of any changes on incoming PO’s and Sales orders.
• Update Sales orders with any changes to customer information.
• Other sales/expediting duties as assigned by manager.

Skills

Strong communication

Customer service

Organization

Multitasking

Education

High school diploma

College coursework preferred

Tools

Microsoft Office Suite

Excel

Outlook

PowerPoint

Job description

Texas Pipe And Supply Company in Charlotte, NC seeks an After Sales Service Department Associate to provide administrative and transactional support to the sales team. You will focus on expediting, documentation accuracy, and customer follow-up after the sale.

The role requires strong computer skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. High school diploma required; college coursework preferred.