After Market Sales Representative

Taylor Northeast; Allentown (Lehigh County); Hybrid; USD 50,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Life insurance

Referral program

Weekly pay schedule

Job summary

Taylor Northeast is seeking an experienced Aftermarket Sales Representative to grow our forklift parts, service, rental, and sales presence in Allentown, PA. You will cultivate an established customer base through aftermarket solutions while coordinating with our sales and operations teams to fulfill demand.

The ideal candidate is customer-focused, results-driven, able to multi-task, with strong communication and follow-up skills.

Qualifications

• Customer service orientation required.
• Strong communication and follow-up skills.
• Ability to multi-task and manage deadlines.

Responsibilities

• Develop and execute market strategy for Allentown territory.
• Expand after-market parts, service, rental and sales presence.
• Make sales and support calls, presentations, and communications between customers and network.
• Increase aftermarket equipment sales and profits.
• Identify and address customer problems and opportunities.
• Call on current and potential customers to grow accounts.
• Collaborate with local management to grow service accounts and rentals.
• Provide timely follow-up with customers, managers, and staff.

Skills

Customer service

Communication

Multi-tasking

Cold calling

Parts sales

Material handling sales

Tools

MS Word

MS Excel

Job description

Taylor Northeast is the mid-Atlantic and New England’s premier dealer of forklifts, container handlers, railcar movers, industrial floor cleaning machines, and much more. Headquartered near Reading, Pennsylvania with multiple branch facilities from Baltimore to New Hampshire, we sell, rent, service, and rebuild a range of custom and heavy-duty material handling equipment that is unlike any other company in the industry. And we are fortunate to have an equipment lineup that is backed by the best service technicians and parts support teams in the Northeast.

We are currently seeking an experienced Aftermarket Sales Representative (Customer Service Representative) who will help grow our established forklift truck territory and expand our parts, service, rental and sales presence in Allentown, PA market. The position requires self-starterto further cultivate, expand, and support an established customer base through after-market sales of parts and service, while working closely with our equipment sales force and operations personnel in fulfilling demand.

RESPONSIBILITIES

• Develop and execute market strategy
• Attain and or maintain desired market position with assigned territory accounts
• Make necessary sales and support calls, presentations, and communication of issues between corporate, retail network and customer
• Increase aftermarket equipment sales and profits
• Must be able to effectively identify, communicate and work through customer problems, issues, and opportunities
• Call on current as well as potential customers
• Develop strategic plans and work with local management to ensure growth of assigned service accounts including rental customers
• Consistently deliver timely follow-up with customers, managers and staff making communication a top priority

REQUIREMENTS

• Customer service is a primary personal priority
• Results-driven
• Ability to multi-task and juggle competing deadlines and priorities
• Excellent communication and follow-up skills
• Proficient in Microsoft Word and Excel\
• Experience in cold call sales is a plus
• Prior experience in parts sales is a plus
• Experience in material handling equipment sales is preferred

BENEFITS

• Competitive salary commensurate with experience
• 401(k) with company match
• Health insurance (majority paid by company)
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Weekly pay schedule

ABOUT US

Taylor Northeast is proud to be a flagship member of the H&K Equipment Group, a fast-growing network of four operating companies that employs hundreds of experts at businesses located throughout the US. Our companies’ primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment. From the nation’s busiest ports, to its largest mills, to its biggest infrastructure projects, you’ll find our equipment wherever you find materials on the move. Learn more about the power of our teams attaylornortheast.com.

We are an equal opportunity employer.